I was driving to the CVS inside the Target near my house, and I was angry before I even parked.
I knew exactly what was coming. The prescription wouldn’t be ready. Or it’d be out of stock. Or it’d be wrong. And when I pointed it out, someone behind the counter would make me feel like the problem.
All those things happened on that last visit, so I did what I should have done a long time ago. My medications are now going to come by mail.
Here’s the part that should actually worry Target, not me. The entire reason CVS operates inside Target locations is to get people through the door. The pharmacy is the hook. Everything you toss in the cart on your way to pick up a prescription is the real business model. I don’t buy anything there anymore unless I have no choice. And when I do have to go in, what I actually want is usually locked in a case, and I’m standing there like a suspect, waiting for someone to come unlock my razor blades.
